Outbound Sales for MarTech at Series B
A step-by-step playbook for implementing outbound sales at a Series B-stage MarTech company. This guide covers everything from initial setup and team requirements to execution, measurement, and optimization — tailored specifically for MarTech companies with significant budget for scaling proven channels and dedicated growth team with functional specialists. Includes specific KPIs, recommended tools, common pitfalls to avoid, and expert insights from Ehsan Jahandarpour.
Timeline: 1-2 months
Prerequisites
- ✓ Established product with proven product-market fit
- ✓ Analytics infrastructure capturing key user events
- ✓ GDPR and CCPA compliance is critical for marketing data processing — ensure compliance before scaling
- ✓ CRM and email sequencing tools configured
- ✓ At least 5 closed deals to validate ICP assumptions
Step-by-Step Guide
Define your ideal customer profile
Build a detailed ICP based on company size, industry, tech stack, funding stage, and pain points. The more specific, the higher your response rates. For MarTech companies at the Series B stage, this step is particularly important given scaling what works and expanding to new segments.
Pro tip: Analyze your last 20 closed-won deals — what do those companies have in common? In the MarTech context, also consider: tool consolidation pressure.
Build targeted prospect lists
Use data tools to build lists of companies and decision-makers that match your ICP. Enrich with intent signals and technographic data. For MarTech companies at the Series B stage, this step is particularly important given scaling what works and expanding to new segments.
Pro tip: Prioritize companies showing buying signals: hiring for relevant roles, using competitor tools, or raising funding. In the MarTech context, also consider: proving marketing ROI.
Write personalized outreach sequences
Create multi-touch sequences across email, LinkedIn, and phone. Each message should reference something specific about the prospect company. For MarTech companies at the Series B stage, this step is particularly important given scaling what works and expanding to new segments.
Pro tip: First email should be under 100 words. Lead with their problem, not your product. In the MarTech context, also consider: data privacy restrictions.
Set up sales tech stack
Implement a CRM, email sequencer, dialer, and LinkedIn automation tool. Connect everything for unified tracking and reporting. For MarTech companies at the Series B stage, this step is particularly important given scaling what works and expanding to new segments.
Pro tip: Start with HubSpot or Salesforce + Apollo or Outreach. Do not over-tool early. In the MarTech context, also consider: integration complexity across tools.
Execute and iterate on outreach
Launch sequences, track open/reply rates, A/B test subject lines and CTAs. Aim for 30-50% open rates and 5-10% reply rates. For MarTech companies at the Series B stage, this step is particularly important given scaling what works and expanding to new segments.
Pro tip: Send outbound Tuesday through Thursday, 8-10am in the prospect timezone for best response rates. In the MarTech context, also consider: tool consolidation pressure.
Expected Outcomes
- ✓ 15-25 qualified meetings booked per SDR per month targeting MarTech
- ✓ Email reply rate above 8% for personalized outbound sequences
- ✓ Outbound-sourced pipeline contributing 30-50% of total pipeline
- ✓ Average deal size 2x higher for outbound MarTech deals vs inbound
KPIs to Track
- ● SDR-sourced revenue
- ● Cost per meeting
- ● Sales cycle length
Common Mistakes to Avoid
Ehsan's Growth Commentary
MarTech outbound is the most saturated category in B2B — CMOs and marketing directors receive 30-50 vendor emails per week. Standard outbound (cold email with product pitch) converts below 1%. The MarTech outbound approach that works: insight-led outreach. Analyze the prospect's current marketing stack (via BuiltWith, SimilarTech, or LinkedIn Ads Library), identify a specific weakness, and offer a concrete recommendation. "Your checkout page loads in 4.2 seconds — that's costing you roughly $X in monthly revenue. Here's how [similar company] fixed it." This requires 15-20 minutes of research per prospect but converts at 5-8%. The other MarTech outbound tactic: competitive displacement. Monitor G2 and Capterra for negative reviews of your competitors, then reach out to those specific reviewers. A prospect who just left a 2-star review for your competitor is the warmest lead in your ICP. The outreach: "Saw your [competitor] experience. Here's how we're different on the specific issues you mentioned."
The first email should be about them, not you. Lead with a specific observation about their company or role. In MarTech, multi-threaded outreach (contacting 3+ people at the same account) increases response rates by 50%. Follow up at least 5 times. 80% of deals require 5+ touches, but 90% of salespeople give up after 2.
Ehsan Jahandarpour
AI Growth Strategist & Fractional CMO
Forbes Top 20 Growth Hacker · TEDx Speaker · 716 Academic Citations · Ex-Microsoft · CMO at FirstWave (ASX:FCT) · Forbes Communications Council