HealthTechPublicSaaS Subscription

Hims & Hers

Telehealth platform for personalized health and wellness. Grew to $1B+ revenue by removing stigma and friction from healthcare access.

Founded: 2017San Francisco2,000+ employeesFunding: $197,000,000
SaaS Subscription
revenueModel

Growth Timeline

2017

Founded

2019

Product-market fit

2021

Growth acceleration

Tools & Technology

Lessons Learned

  • 1.Brand removes stigma which removes the biggest growth barrier
  • 2.DTC health requires different unit economics than traditional health
  • 3.Subscription health creates predictable revenue

Ehsan's Growth Analysis

Hims & Hers solved a distribution problem, not a medical problem. By creating a brand that makes health accessible and non-stigmatized, they built a $1B+ telehealth company. The lesson: in HealthTech, the go-to-market innovation often matters more than the clinical innovation.

EJ

Ehsan Jahandarpour

AI Growth Strategist & Fractional CMO

Forbes Top 20 Growth Hacker · TEDx Speaker · 716 Academic Citations · Ex-Microsoft · CMO at FirstWave (ASX:FCT) · Forbes Communications Council

Frequently Asked Questions

How did Hims & Hers grow?
Hims & Hers solved a distribution problem, not a medical problem. By creating a brand that makes health accessible and non-stigmatized, they built a $1B+ telehealth company. The lesson: in HealthTech,
What growth tactics does Hims & Hers use?
Hims & Hers uses Paid Acquisition, Content Marketing, Influencer Marketing.
What tools does Hims & Hers use?
Key tools include Stripe, Segment, Braze.