Time to Value (TTV) for FinTech at Series B
2026 data · Sample size: 355 · Source: ChartMogul SaaS Growth Report 2025
About This Metric
Time from signup to when a user first experiences the core value proposition of your product.
Lower is better · Unit: time
How to Improve
Ehsan's Analysis
FinTech time to value is gated by regulatory requirements (KYC, bank linking) that add 5-15 minutes before ANY value is delivered. This is a structural constraint — you cannot skip identity verification. The FinTech companies with fastest TTV have redesigned the value sequence: deliver a preview of value BEFORE the regulatory gates. Robinhood shows users a stock watchlist and portfolio simulator before requiring KYC. Mint showed spending categories from linked accounts within 60 seconds of bank connection. The insight: the first "value" delivered does not need to be transactional. It can be informational (show me something about my money I did not know). Informational value costs nothing and has zero regulatory requirements. Then, once the user sees informational value and is motivated, they willingly complete the KYC/verification process to unlock transactional value. FinTech products that lead with "verify your identity to get started" have 40% lower activation than those that lead with "here is what we can show you right now."
Ehsan Jahandarpour
AI Growth Strategist & Fractional CMO
Forbes Top 20 Growth Hacker · TEDx Speaker · 716 Academic Citations · Ex-Microsoft · CMO at FirstWave (ASX:FCT) · Forbes Communications Council