Net Revenue Retention (NRR)LogisticsPublic
Net Revenue Retention (NRR) for Logistics at Public (SaaS Subscription)
2026 data · Sample size: 425 · Source: SaaStr Annual Survey 2026
25th %ile
76.7%
Median
84.3%
75th %ile
90.7%
90th %ile
95.7%
▲Trending up year-over-year
About This Metric
Revenue retained from existing customers including expansion, contraction, and churn. Above 100% means growth without new customers.
(Starting MRR + Expansion - Contraction - Churn) / Starting MRR × 100
Higher is better · Unit: percentage
How to Improve
Build usage-based expansion triggers that automatically upsell. Ship premium features that solve adjacent problems. Create a dedicated expansion team separate from retention.
Ehsan's Analysis
Net revenue retention above 110% is the single strongest predictor of Logistics company valuation at Public. Every point above 100% is worth roughly 0.5x ARR multiple. The founders who crack this build expansion triggers into the product itself rather than relying on account managers to upsell. Usage-based pricing with seat expansion is the fastest path.
J.
Ehsan Jahandarpour
AI Growth Strategist & Fractional CMO · Forbes Top 20 Growth Hacker · TEDx Speaker · 716 Academic Citations
Frequently Asked Questions
What is a good Net Revenue Retention (NRR) for Logistics at Public?
The median Net Revenue Retention (NRR) is 84.3%. Top-quartile companies achieve 90.7%. Aim for top-quartile to be competitive.
How does Net Revenue Retention (NRR) change by company stage?
Net Revenue Retention (NRR) improves as companies mature. Later-stage companies benefit from scale and optimization.
How to improve Net Revenue Retention (NRR) in Logistics?
Focus on the primary drivers specific to Logistics. Track weekly with a 4-week rolling average and iterate on the biggest lever.