Revenue minus cost of goods sold, expressed as a percentage. For SaaS, this is typically 70-85%.
(Revenue - COGS) / Revenue × 100
Higher is better · Unit: percentage
How to Improve
Invest in engineering efficiency to reduce per‑customer compute and storage costs. Build self‑service tools that reduce the need for professional services. Migrate to more cost‑effective cloud infrastructure or negotiate enterprise agreements. Automate quality assurance and deployment to reduce engineering overhead. Focus on product‑led delivery models that scale without linear cost increases.
Ehsan's Analysis
FinTech gross margins vary wildly by business model, and many FinTech companies report margins that are structurally misleading. Payment processors (Stripe, Adyen) report 35-50% gross margins because interchange costs are massive. Neobanks report 60-70% because deposits cost nearly nothing. Lending fintechs report 15-30% because cost of capital is their COGS. Comparing across these models is useless. The meaningful comparison is within-model: your gross margin relative to the best-in-class in your specific FinTech category. Adyen at 50% is elite for payments. Nubank at 75% is elite for neobanking. If you are a payments company at 25% gross margin, you have a scale or pricing problem. The other FinTech gross margin trap: including float income. Money sitting in transit earns interest, which looks like free margin. But it depends on interest rates and transaction velocity, both of which are outside your control. Strip it out for the real number.
EJ
Ehsan Jahandarpour
AI Growth Strategist & Fractional CMO
Forbes Top 20 Growth Hacker · TEDx Speaker · 716 Academic Citations · Ex-Microsoft · CMO at FirstWave (ASX:FCT) · Forbes Communications Council
Frequently Asked Questions
What is a good Gross Margin for FinTech companies at Series B stage?
The median Gross Margin for FinTech companies at the Series B stage is 79.1%. Top‑quartile companies (75th percentile) significantly outperform this baseline. The most important factor is consistent improvement over time rather than hitting any single target number.
How does Gross Margin differ by company stage in FinTech?
Gross Margin typically improves as FinTech companies mature from seed through growth stage. Earlier‑stage companies should benchmark against stage‑appropriate peers rather than comparing themselves to mature companies.
How often should FinTech companies measure Gross Margin?
FinTech companies at the Series B stage should track Gross Margin monthly with quarterly deep‑dive analysis. Set up automated dashboards and alerts for significant deviations from your baseline.
What factors most impact Gross Margin in the FinTech sector?
In FinTech, the primary factors impacting Gross Margin include product‑market fit maturity, competitive landscape intensity, customer segmentation strategy, pricing optimization, and operational efficiency. Series B‑stage companies should focus on the one or two highest‑leverage factors rather than trying to optimize everything simultaneously.
How does Gross Margin for FinTech compare to cross‑industry benchmarks?
FinTech Gross Margin benchmarks can differ significantly from cross‑industry averages due to factors specific to the FinTech vertical including customer acquisition dynamics, competitive intensity, and typical deal sizes. Always compare against industry‑specific benchmarks rather than broad averages for meaningful insights.