DAU/MAU Ratio for FinTech at Seed
2026 data · Sample size: 208 · Source: KeyBanc SaaS Survey 2025
About This Metric
Daily active users divided by monthly active users, measuring product stickiness and engagement depth.
Higher is better · Unit: ratio
How to Improve
Ehsan's Analysis
FinTech DAU/MAU has a counterintuitive relationship with business health: the "best" financial products have LOW stickiness because they work so well that users do not need to check them. A well-functioning automated savings app (Acorns, Digit) might have 10% DAU/MAU because there is nothing to do — money moves automatically. A poorly functioning one might have 40% DAU/MAU because users constantly check if their transfers went through. Cash App and Venmo have 25-35% DAU/MAU driven by social payments (a usage driver, not anxiety). The FinTech stickiness that matters: "intentional DAU" — users who open the app to DO something (send money, check portfolio, make a payment) versus "anxiety DAU" — users who open to verify their money is safe. Tracking the reason for app opens reveals more about product health than the DAU/MAU ratio itself. High anxiety-DAU signals a trust problem.
Ehsan Jahandarpour
AI Growth Strategist & Fractional CMO
Forbes Top 20 Growth Hacker · TEDx Speaker · 716 Academic Citations · Ex-Microsoft · CMO at FirstWave (ASX:FCT) · Forbes Communications Council